Last Updated: [DATE]
Welcome to the Libra website. These Terms of Service govern your access to and use of the website and the purchase of products offered by Libra Products.
By accessing, browsing or purchasing from this website, you agree to be bound by these Terms of Service and all applicable policies referenced on the website.
1. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are using the website on behalf of another person or organisation, you represent that you have the authority to do so.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, sizes, colours and images displayed on our website are accurate.
However:
- Actual product colours may vary depending on your device or screen settings.
- Product images are for representation purposes.
- Minor variations in colour, finish, fabric appearance or packaging may occur.
- Product availability is subject to stock availability.
We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been placed, where permitted by applicable law.
3. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, shipping charges or other charges, if any, will be displayed during the checkout process.
We reserve the right to change product prices, offers and promotions at any time. However, such changes will not ordinarily affect an order that has already been accepted, subject to correction of genuine pricing or technical errors.
4. Orders and Acceptance
Placing an order on our website constitutes an offer to purchase the selected products.
An order confirmation does not necessarily constitute final acceptance of the order.
We reserve the right to cancel, refuse or limit an order where reasonably necessary, including in situations involving:
- Product unavailability
- Incorrect pricing or technical errors
- Suspected fraudulent activity
- Unauthorised or invalid transactions
- Restrictions required by applicable law
If your order is cancelled after payment has been successfully received, the applicable refund will be processed in accordance with our Refund Policy.
5. Account Responsibility
Where you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
Please notify us immediately if you believe your account has been accessed or used without authorisation.
6. Payments
We may offer one or more payment methods through authorised payment service providers.
By placing an order, you represent that you are authorised to use the selected payment method.
Libra reserves the right to suspend or cancel an order if payment authorisation fails or if fraudulent or suspicious activity is reasonably suspected.
7. Intellectual Property
All content on this website, including:
- The Libra name and brand identity
- Logos
- Product images
- Photographs
- Videos
- Text
- Graphics
- Designs
- Website content
is owned by or used with permission by Libra Products and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify or commercially exploit any website content without prior written permission from Libra Products.
8. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorised access to our systems
- Introduce malicious software or harmful code
- Interfere with website functionality
- Use automated systems to improperly scrape or exploit the website
- Misrepresent your identity
- Engage in fraudulent transactions
- Violate applicable laws or the rights of others
9. Returns, Refunds and Exchanges
Returns, exchanges and refunds are governed by our Refund Policy.
Certain intimate apparel products may be subject to hygiene and eligibility restrictions. These restrictions will be clearly communicated in the applicable policy and/or product information, subject to applicable consumer law.
10. Limitation of Liability
To the extent permitted by applicable law, Libra Products shall not be liable for indirect, incidental, consequential or special damages arising from the use of, or inability to use, the website or products.
Nothing in these Terms limits any consumer rights that cannot lawfully be excluded.
11. Third-Party Services
The website may use or link to third-party services, including payment providers, logistics providers and other service providers.
Your use of such third-party services may also be governed by their respective terms and policies.
12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable consumer protection laws, courts having jurisdiction over [THANE / MUMBAI / APPLICABLE JURISDICTION] shall have jurisdiction over disputes arising from these Terms.
13. Grievances and Customer Support
For questions, complaints or grievances relating to the website, products or orders, please contact:
Grievance / Customer Support Officer: Yogesh M.
Email: libra@libraproducts.com
Phone: +91 98332 80256
14. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on this page with a revised "Last Updated" date.
